PRIVACY POLICY
Last updated: July 30, 2026
This Privacy Policy describes how Miora Velle collects, uses, and safeguards information obtained through MioraVelle.com.
By visiting our website, creating an order, subscribing to communications, or contacting our support team, you acknowledge the practices described in this policy.
1. Information You Provide
We may collect information that you voluntarily provide when you place an order, complete a form, subscribe to emails, or contact us.
This information may include:
- Full name
- Email address
- Telephone number
- Shipping and billing addresses
- Products ordered
- Size, color, and quantity selections
- Order and transaction details
- Customer service communications
- Return or refund information
2. Information Collected Automatically
When you use MioraVelle.com, certain technical information may be collected automatically through cookies and similar technologies.
This may include:
- IP address
- Browser and device type
- Operating system
- Pages viewed
- Time spent on the website
- Referring website
- Shopping cart activity
- General interaction with store features
This information helps us understand how customers use our website and where improvements may be needed.
3. How We Use Information
We may use collected information to:
- Confirm and process purchases
- Arrange fulfillment and delivery
- Send order, payment, and tracking notifications
- Answer questions and provide customer support
- Review return and refund requests
- Maintain website security
- Detect potentially fraudulent transactions
- Improve products, services, and website functionality
- Measure store and advertising performance
- Send promotional communications when permission has been provided
- Meet applicable accounting, regulatory, or legal obligations
4. Payment Processing
Payments are handled by third-party payment providers available through our checkout.
Miora Velle does not directly retain complete credit or debit card numbers. Payment providers process transaction data according to their own security and privacy practices.
5. Service Providers
We may provide necessary information to companies that support our store operations, including:
- E-commerce platform providers
- Payment processors
- Fulfillment partners
- Shipping carriers
- Email and customer support services
- Fraud-prevention services
- Website analytics providers
- Advertising and marketing platforms
These providers receive information only when reasonably necessary to perform their services.
6. Sale of Personal Information
Miora Velle does not sell personal information in exchange for money.
Some advertising or analytics activities may be considered “sharing” or “targeted advertising” under certain privacy laws. Customers may have the right to limit these activities depending on where they live.
7. Cookies
Cookies are small files stored on your browser or device. We may use them to:
- Keep items in your cart
- Remember website preferences
- Improve store functionality
- Understand website traffic
- Measure advertising results
- Provide more relevant content
You may adjust cookie settings through your browser. Blocking cookies may prevent certain parts of MioraVelle.com from functioning correctly.
8. Marketing Messages
Customers who subscribe to promotional communications may receive information about new arrivals, special offers, or store announcements.
You may unsubscribe from marketing emails by selecting the unsubscribe link included in the message or by contacting:
Unsubscribing from marketing does not stop essential communications relating to active orders or customer service cases.
9. Data Retention
We retain information for as long as reasonably necessary to fulfill orders, maintain business records, resolve disputes, prevent fraud, and meet applicable legal obligations.
Retention periods may vary depending on the type of information and the reason it was collected.
10. Information Security
We use reasonable administrative and technical safeguards intended to protect customer information.
Nevertheless, no online platform, storage system, or method of internet transmission can guarantee complete security. Customers should also protect their account details and use secure devices when shopping online.
11. Children’s Privacy
MioraVelle.com is not intended for children who are not legally permitted to make online purchases.
We do not knowingly collect personal information directly from children in violation of applicable law.
12. Your Privacy Rights
Depending on your country or region, you may have the right to:
- Request access to your information
- Correct inaccurate information
- Request deletion of certain information
- Object to or restrict certain processing
- Withdraw marketing consent
- Request a portable copy of eligible information
To submit a privacy request, email mioravelle@gmail.com. We may need to verify your identity before completing the request.
13. External Websites
Our website may contain links to services operated by third parties.
Miora Velle is not responsible for the privacy practices, security, or content of websites we do not operate.
14. Policy Changes
We may revise this Privacy Policy when our services, technology, or legal obligations change.
The revised policy will be published on this page with an updated revision date.
15. Privacy Questions
For questions or requests related to personal information, contact:
Email: mioravelle@gmail.com
Store: Miora Velle
Website: MioraVelle.com